What We Do

What We Do

What We Do

What We Do

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HopeWorks offers a variety of high-quality, nationally-recognized programs designed to address the complex challenges people who are experiencing homelessness often face.
HopeWorks offers a variety of high-quality, nationally-recognized programs designed to address the complex challenges people who are experiencing homelessness often face.

Our Approach

While organizing what we do at HopeWorks into concrete categories is useful, our work is fluid, moving between categories, and even shape-shifting. Drawing from the work of Adrienne Marie Brown on Emergent Strategy, our efforts are rooted in concepts such as change is constant, not being satisfied with the status quo, and shared responsibility and collective action for addressing societal challenges. As such, please consider the categories below with this in mind.


Our Approach

Seating area in the Psycho-Social Rehabilitation program area at Hope Village. Bright yellow walls.
While organizing what we do at HopeWorks into concrete categories is useful, our work is fluid, moving between categories, and even shape-shifting. Drawing from the work of adrienne marie brown on Emergent Strategy, our efforts are rooted in concepts such as change is constant, not being satisfied with the status quo, and shared responsibility and collective action for addressing societal challenges. As such, please consider the categories below with this in mind.
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HopeWorks makes contact with people living on the streets, alleyways and in tunnels in an effort to build trust and ultimately provide services.

Papel Picado – Colorful papers hanging in the office at Dismas House. Papers are emblazoned with messages of peace and love.
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HopeWorks makes contact with people living on the streets, alleyways and in tunnels in an effort to build trust and ultimately provide services.


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The Day Shelter of Hope/Susan B. Sager Day Shelter, provides a safe place for individuals experiencing homelessness to rest, receive meals, clothing, showers, storage, mail, and more–all while engaging in a community setting.

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The Day Shelter of Hope/Susan B. Sager Day Shelter, provides a safe place for individuals experiencing homelessness to rest, receive meals, clothing, showers, storage, mail, and more–all while engaging in a community setting.


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HopeWorks implements the “Housing First” approach, which is a nationally recognized best practice for healing homelessness. HopeWorks houses individuals and families across Albuquerque and provides case management and supportive services to these individuals and families.

A multicolored fence mural reads “forgiveness”. This fence was painted by former HopeWorks clients.
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HopeWorks implements the “Housing First” approach, which is a nationally recognized best practice for healing homelessness. HopeWorks houses individuals and families across Albuquerque and provides case management and supportive services to these individuals and families.


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Hope Village is the first newly constructed, single-site, 42 unit permanent supportive housing project in New Mexico. Providing permanent housing and 24/7 wraparound services for our neighbors with mental, emotional, or behavioral disorders who have experienced chronic homelessness.

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Hope Village is the first newly constructed, single-site, 42 unit permanent supportive housing project in New Mexico. Providing permanent housing and 24/7 wraparound services for our neighbors with mental, emotional, or behavioral disorders who have experienced chronic homelessness.


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At HopeWorks, skilled practitioners provide a myriad of services, including outpatient individual and group therapy, and medication prescription management. This program provides case management and coordination of medical, housing and psychiatric services to clients with severe mental illness.

Stairs leading from the first floor of Hope Village to the second floor.
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At HopeWorks, skilled practitioners provide a myriad of services, including outpatient individual and group therapy, and medication prescription management. This program provides case management and coordination of medical, housing and psychiatric services to clients with severe mental illness.


Teal gates at the front of the HopeWorks Day Shelter with a metal sign that reads “HopeWorks”.
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PSR is a voluntary recovery-centered, clubhouse-based day program. There is no limit to how long a person may participate. PSR’s model includes the following major components:

  • Basic Living Skills Development
  • Psychosocial Skills Training
  • Therapeutic Socialization
  • Individual Empowerment
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PSR is a voluntary recovery-centered, clubhouse-based day program. There is no limit to how long a person may participate. PSR’s model includes the following major components:

  • Basic Living Skills Development
  • Psychosocial Skills Training
  • Therapeutic Socialization
  • Individual Empowerment

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Assertive Community Treatment is an evidence-based team model providing multi-disciplinary service to persons in the community with severe and persisting mental illness, as well as co-occurring substance use disorders and medical comorbidities. ACT is a “hospital without walls” for providing community support.

Red Door – Metal art installation in the shape of a door, cut out reads “Hope”
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Assertive Community Treatment is an evidence-based team model providing multi-disciplinary service to persons in the community with severe and persisting mental illness, as well as co-occurring substance use disorders and medical comorbidities. ACT is a “hospital without walls” for providing community support.


Block print artwork depicting acts of community care.
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A three to six month re-entry program offering case management, employment and housing for individuals exiting criminal system each year.

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A three to six month re-entry program offering case management, employment and housing for individuals exiting criminal system each year.