Board of Directors
Board of Directors
Co-Chief Operating Officer
Travis Clark, MA
Travis has a deep passion for taking broken systems and creating a solution to make it whole and healthy; most importantly, he has a heart to see people find their purpose in life, resulting in true life change. He is grounded in the core values of discipline, industriousness, and emboldening. Travis has extensive operational and leadership experience both in the non-profit and private sector, with gross revenue totals of over $30M. Travis’ extensive nonprofit leadership experience, as well as familiarity with budgets, reporting, working with community stakeholders, and negotiating difficult political conversations, is supported by his educational background; he holds bachelor’s degree from the University of New Mexico and a master’s degree from the College of Santa Fe. Most importantly, Travis has a heart for the population which HopeWorks serves, and he is skilled in meeting the needs of those most vulnerable.
Quality Assurance and Compliance Officer
Jessica Delgado, BA
|Jessica has over 15 years of experience working with marginalized populations. Prior to coming to HopeWorks in 2014, she worked with Hogares, Inc. in residential treatment programs and behavioral management, and as a Service Coordinator in treatment foster care. She has spent several years supporting and advocating for survivors of domestic violence in Valencia County. Jessica holds an undergraduate degree from the University of New Mexico in Sociology and Anthropology with an emphasis in human services and social policy.|
Fred Leland, MBA
With over twenty years of experience, Fred brings robust expertise to HopeWorks through his background in finance and commercial real estate. He has worked for a number of commercial real estate companies as CFO/Controller both in California and New Mexico. He has managed large and diverse accounting teams, prepared annual financial audits, implemented accounting controls and process improvement initiatives, and prepared budgets, resolved variances, and addressed myriad fiscal concerns. Fred oversees all HopeWorks financial operations.
Chief Human Resources Officer
Vicky Palmer, PHR, SHRM-CP
Vicky has nearly 20 years of management experience, including at HopeWorks, where she works closely with the CEO in the administration of all programming. Vicky also serves as Chief Human Resources Officer, handling all HR functions for the organization, including compensation, benefits, and compliance. She also carries out all duties related to public and community relations, planning, and project execution. Vicky has extensive experience in relationship building with key stakeholders and represents HopeWorks on multiple homeless service provider/policy boards and committees throughout Albuquerque. Vicky has more than 10 years of experience hiring personnel, has resolved all HR-related matters amongst staff, and provides support to the Day Shelter Director.
Chief Development and Communications Officer
Rachel Rodriguez, MPA, MSW
Driven by a passion for justice, love in action, and keen curiosity, Rachel’s nearly 30 years (20 in NM) in the nonprofit and education sectors have spanned a wide spectrum of issue areas. Prior to joining HopeWorks, Rachel served as Executive Director of Equal Access to Justice, securing unrestricted revenue for three New Mexico civil legal organizations. She also served as Development and Vision Director for Mountain Mahogany Community School; Deputy Director of Family Voices supporting families of children with disabilities; and grant writer for the National Hispanic Cultural Center Foundation. Rachel is committed to lifelong learning, to dismantling white supremacy culture in herself and her sphere of influence, and to her friends, family, and community.
Co-Chief Operating Officer
Bernice Varela, LCSW
Bernice has 15 years of experience working in mental health and community development. Prior to joining HopeWorks, she worked with the Chamber of Commerce in northern New Mexico alongside mayor and executive director to develop community events and fundraising for the community through business outreach and development. She also worked in probation and parole overseeing and providing treatment for Juvenile Drug Court, Adult Sobriety Court, and DWI program for seven counties in Northern New Mexico. She currently oversees nine programs at HopeWorks, ensuring appropriate clinical programming compliance with Medicaid standards and fidelity to grant requirements.
Diane Brown, BS
Diane has over 10 years of experience working with HopeWorks. Before moving into the Controller position, she was the Medical Billing Manager. During previous search for a CFO, Diane managed HopeWorks’ finance department. Prior to moving to New Mexico and joining HopeWorks, Diane lived in a variety of places across the globe as part of a military family. Her degrees are in Accounting and Health Care Administration.
Maggie Camp, LCSW
Maggie began her journey with HopeWorks in 2010 as a regular shelter volunteer. This spurred her to pursue her MSW in 2012, and she complete her degree at the University of Washington, where she focused on Community Centered Integrative Practice and Intergroup Dialogue across differences. After completing her degree, Maggie returned to HopeWorks as a Community Support Worker at Dismas House in 2014. Maggie has also worked with PB&J Family Services as a social worker and program manager supporting fathers leaving incarceration, with the immigrant population through Pathways to Citizenship and immigrant rights programs in Chicago, teaching English Language Learners, and as an adjunct professor at New Mexico Highlands School of Social Work. Maggie works to support clinicians throughout the agency and ensure that all staff provide trauma and behavioral health informed care to those we serve.
Psychosocial Rehabilitation (PSR) Program Manager
Leia Cunningham, BS, CPRP
Leia has been with HopeWorks since July 2013, working first as a case manager in the Heading Home program, then as Team Lead for the Pathways to Hope program, before moving into her role as Program Manager for PSR. Leia has a BS degree in Human Services and knew that she wanted to work with vulnerable and marginalized populations early on. Leia has since become a member of the Motivational Interviewing Network of Trainers and obtained her Certified Psychiatric Rehabilitation Practitioner credential. She is passionate about helping people recognize their own strengths and gifts and use them in their recovery journey.
Dismas House Program Manager
Juniper LeCourt, CSW
Juniper has over six years of experience working with individuals with co-occurring disorders. Juniper holds a BA in Psychology from the University of Tampa and completed two years of graduate level psychology and counseling courses from the University of West Florida. Prior to HopeWorks, Juniper has worked in residential units for co-occurring disorders at Lakeview Inc. and provided substance use counseling at Operation PAR. Juniper began at HopeWorks as a CSW in CRT.
Comprehensive Recovery Team (CRT) Program Manager
Caroline Olivas, CSW
Caroline received her undergraduate degree in Art Education from the University of New Mexico and has been with HopeWorks since 2018. She started as a Community Support Worker in CRT, moved up to a Senior CSW, and is now the Program Manager for CRT. Caroline supports and oversees a team of 11-13 case managers who assist clients experiencing homelessness and mental health issues.
Hope Village Supervisor
Joe Padilla, BA
Joe has over 15 years of experience working in the social services field. Beginning in 2006, he’s worked with various local nonprofit agencies and has experience in a wide range of roles, from a CCSS Supervisor, Program Director of a safe exchange/supervised visitation program, residential treatment Supervisor, to Program Manager of a Treatment Foster Care and Behavioral Management Service Programs. In 2020, Joe began his journey at HopeWorks in the Behavioral Health Department working with high acuity clients. In 2021, he was named Sr. CSW and in 2022 became Program Manager of Hope Found. Joe holds bachelor’s degrees in Psychology and Spanish from the University of New Mexico.
Case Management Programs Director
Amanda Pilcher, LMSW
Amanda moved to Albuquerque in 2013 as a member of the Jesuit Volunteer Corps. Amanda completed her year of service work at the HopeWorks Day Shelter. This inspired a love of working with those experiencing homelessness, and Amanda stayed on with HopeWorks as a Community Support Worker. In 2017, Amanda moved to Lawrence, KS to attend the University of Kansas and earn her MSW. However, the land of enchantment beckoned, and in 2019 Amanda returned to work at HopeWorks, first as a therapist and then as the Program Manager for the Comprehensive Recovery Team. In October 2021, Amanda moved into her current position as the Case Management Programs Director.
Information Technologies Director
David Schell, MBA
Before joining the HopeWorks team in March 2021, David spent fifteen years as the IT Director of an international microfinance organization and five years each as a software engineer and directing the IT department at a private college-preparatory school. Applying his years of developed expertise, David oversees IT operations for all HopeWorks programs and administration. David holds undergraduate degrees in Computer Science and Business Finance from Montana State University and a Master of Business Administration in International Economic Development from Eastern University.